Returns and Cancellation Policy
All of our floral arrangements are made to order with care and attention to detail. Due to their individually designed nature, we are unable to accept returns on flower orders. However, if you’re unsatisfied, please contact us within 24 hours and we’ll do our best to make it right.
Cancellations for floral orders must be made at least 48 hours before the scheduled delivery or pickup date.
For damaged prints and canvases, we offer returns within 14 days, provided the item is unused and in its original packaging.
Shipping
We ship fine art nationwide with varying shipping costs depending on location, medium and framing.
Floral arrangements are available for delivery in east and central Tucson. For inquiries beyond our typical delivery areas, please don’t hesitate to reach out to us at andreaespinoza@eljardintucson.com . We’ll gladly explore options to accommodate your request.
Art Care
Fine Art Prints: Keep out of direct sunlight and moisture. Display in a cool, dry area. Keep in a sturdy frame and dust the frame gently—avoid touching the print surface.
Oil on Canvas: Avoid glass coverings. Oils need airflow to maintain their integrity. Display out of heat or humidity, and dust with a soft, dry brush only.
Acrylic on Canvas (with texture or 3D elements): Handle with extra care. Avoid touching raised areas or applying pressure. Keep out of sunlight and high humidity. To clean, gently dust with a soft brush—never use water or cleaning products.
Flower Care
All flowers from the "El Jardin" collection are preserved for longer shelf life as any floral arrangement but due to the delicate nature of certain exclusive, seasonal, and ephemeral blooms—cherished by floral connoisseurs for their fleeting beauty—some flowers within the arrangement may not endure as long as others. These blossoms, are meant to be savored in the present with their brief brilliance leaving a lasting impressions.
As flowers fade, clean the vase and remove any wilting stems or leaves when you change the water. This protects the healthier stems and preserves the beauty of your bouquet.
El Jardín Flora
Focal Blooms
koko loko floribunda rose
mother of pearl grandiflora rose,
snow white miniature rose (Rosa chinensis minima)
climbing golden opportunity rose
climbing arborose honeymoon rose
Ranunculus
snap dragon (Antirrhinum majus)
lilies (Lilium) (toxic to pets)
daisies Chrysanthemums
Foliage
bookleaf mallee (Eucalyptus kruseana)
Cactus
fishbone cactus (Epiphyllum anguliger)
Local Desert Blooms (tortoise safe)
desert globemallow (Sphaeralcea ambigua )
desert honeysuckle (Anisacanthus)
Vine
trailing lobelia (Lobelia erinus)
pathos
periwinkle (Vinca major)